career path

Large Technology Company - California, USA

ENTERPRISE TECHNICAL SALES SPECIALIST (2020 - Present)

Part of the US Sales & Marketing Group, supporting Scale Partners to sell and implement Enterprise Client Solutions . 

- Advising and influencing end user customers, Independent Software Vendor's (ISV), Original Equipment Manufacturer (OEM)s, partners and scale engines. 

- Understanding the business use case and technical merits of a solution and co-owning relationships with customer/partner decision makers to influence the customers purchasing decision. 

- Working with all audiences to accelerate adoption of Intel based platforms and document gaps/provide feedback to solution stakeholders including: solution architects, vertical/horizontal business leaders and partners, OEMs, system integrators, solution integrators, solution providers, and ISVs & service providers. 

- Driving the adoption, sales, and deployment of Intel client solutions. 

- Helping customers and partners adopt enterprise technologies by accurately representing the different enterprise client architectures that lead to a deployable offering, efficient go to market plan and accountable revenue pipeline.

ECOSYSTEM & CUSTOMER ENABLING MANAGER (2016-2020)

Part of the Worldwide Windows Ecosystems Development team to own and drive an Intel/Vendor Technical Lab Service Center program. In aligning with the program goal, drive Intel/Vendor inter-opt/co-validation testing and issue resolution on Intel Core Platforms to ensure high-quality platform customer launches with our targeted vendors. 

Managing a team that supported technical debug/analysis on Intel's platforms for faster resolution of vendor issues & supporting customers design-ins.

Point contact for certain vendor technologies to provide direct technical support for high-priority vendor related issues in addition to provide guidance on Roadmap. Finally, support bringing in mutual customers as necessary to facilitate accelerated component related issue resolution and facilitate the design-ins, reduce cost on tests and support. 

- Decreasing the number of issues related to Third party components

- Reducing customer issues when designing a new platform

- Increasing customers component options available in the market

- Improving product quality by supporting third party issues

- Increasing extended team efficiency offering lab services

Large Technology Company - Sao Paulo, Brazil

COMPONENT ENABLING MANAGER (2014-2016)

Enabling new partners and influencing transition to a new technology, based on customers manufacturing roadmap. Responsible to drive platform transition, BOM cost reduction and lowering product time to market. Promoting vendors components to OEM customers development teams to create availability transparency and facilitate component adoption. 

Supported design house program initiative, training companies to develop & design complete solutions based on Intel architecture to support demand for PC clients & IoT solutions. 

Government relationship and collaboration influencing local content guidance & investments new technologies and innovations, idealizing Hardware Startup Program. 

Relationship with OEMs (Local and MNCs) product and procurement teams driving new initiatives, match make vendors, collect manufacturing data to influence the component market and address challenges.

BUSINESS DEVELOPMENT MANAGER (2013-2014)

Responsible for desktop, tablet & NUC sales, volumes, and transition in key distribution accounts.

Enabling & winning designs to drive sales in broad channel through enhanced partnership with overseas ODMs partners and securing supply, product standard IDs and specific product configuration to meet Latin America customer needs. 

ECOSYSTEM ENABLING MANAGER (2011-2013)

Desktop and IoT ecosystem enabling & sales influencer. Responsible for driving local ecosystem to have components meeting Intel sales & platform transition expectation, balance supply and demand volumes for Latin America, also responsible for helping ODMs to overcome local countries barriers such as Brazil’s PPB.

Seeking and collaborating with partner vendors to enable IoT solutions in Latin America for Retail, Digital Signage, Digital Security/Surveillance and PC-like, developing and promoting “building-blocks” type of solution recipes for customers. 

ECOSYSTEM ENABLING TECHNICAL ENGINEER (2006-2011)

Technical enabling key PC & Server components partners (Chassis, Motherboard, Memory, Heat sinks, Power Supply, Storage). Seeking for partners vendors to enable a technology transition through product development following Intel guidance & product localization.

Creator of the Ecosystem Enabling Workshop, event that trained Latin America ODMs, Partner vendors and IHVs on new technology transition and roadmaps, event also supported and influence design-wins through customer-partner matchmaking.

Responsible to seek and enable new ODMs to fulfill market component gaps, as well as the Brazil Tech laboratory that serviced customer performing platform tests.

Large Technology Company - Sao Paulo, Brazil

FIELD APPLICATION ENGINEER (2005-2006)

Field Application Engineer for Broad-channel responsible for design-wins, technical advisory, roadmap, competition, benchmarks trainings. Primary focus on Servers and PC Clients.

Support the introduction of AMD64 product technology in many channel accounts and in the education vertical.

Medium Technology System Integrator - Sao Paulo, Brazil

PRODUCT MANAGER & SOLUTION ARCHITECT (2000-2005)

Server product development: defining product focus, specification and lineup, closely working with key technology partners such as Supermicro, Intel and AMD to define company’s server roadmap and technology transition. 

Acting as a solution architect & tech advisor supporting key verticals, such as education, oil & gas, finance, government, and large enterprises, supporting sales team sizing projects and customer influence.

Supported HPC implementation in Universities developing customized solutions to meet customer needs, from server hardware, networking, software, and customer support resources. 

Developed and implemented server and cloud projects for many verticals such as Finance, Retails, education, and other industries.

Small Technology Solution Provider - Sao Paulo, Brazil

IT TECHNICIAN (1999-2000)

Responsible for customer's project development and solution design for IT related automation, networking, server aplications. 

Defining and building servers, networking infrastructure, PC clients and backup solutions for retail, industries, supermarkets & small and medium offices.

Large Technology Company - Sao Paulo, Brazil

IT TECHNICIAN INTERN (1998-1999)

Responsible for user technical support, helping with operation system installation, configuration, application setup and the deployment of new PC and laptops.

Supporting Server infrastructure & Backup maintenance; creating and maintaining backup routines; creating network users, installing and deploying server OS

Large Government Bank - Sao Paulo, Brazil

IT TECHNICIAN INTERN (1998)

Responsible for technical user support, helping with OS installation, configuration and deployment of new PC clients.